ABOUT THE ROLE :

Itilite is seeing significant adoption in the market, we plan to scale our sales organization several times across multiple offices over in the coming months. With our lightning-fast growth and mission to build the best transformative sales team, you will work closely with Sales, Marketing, and Finance stakeholders to build the right foundation for scale.

We are looking for an experienced sales operation professional that has deep experience working for technology companies and in high-growth sales environments. You will be comfortable supporting a pan-India team with sales initiatives, programs, renewal processes, annual planning activities, sales productivity analysis, and special projects. You must have a bias towards action, can dig deep into the data, and have an entrepreneurial spirit.

Our Sales Operations analyst will have a proven track record of providing both strategic & tactical insights to support the hyper growth of customer facing teams. You will be the cornerstone for the field teams you support and thrive in a startup environment. You will report to the VP Sales based in Bangalore. This is a full-time employee based in our Bangalore office (must have the flexibility to go between offices)

Roles & Responsibilities :

- Manage our sales operations, focused on understanding sales performance, managing sales processes and driving insights and improvements from leading indicators

- Discover and drive performance improvements across the sales platforms, tools and processes we use and help to build the foundation for us to continue to scale at speed

- Collaborate with cross-functional teams, and partner strongly with our management team to enable reporting and information gathering to drive business alignment across the organization

- Prepare and provide reports with insights to senior leadership for weekly, monthly, quarterly reviews with a drive for accuracy and on time delivery.

- Provide proactive insights to business partners based on business acumen and data analysis, be able to identify issues and recommend action plans.

- Work with other functions viz Finance, and Human Resources, provide assistance with sales incentive compensation on an as-needed basis and support the implementation of other sales initiatives.

- Provide direction and training to our sales teams to maintain best practice execution of our sales workflows on CRM

- Implement, document, enforce processes and tools that will maintain the integrity and accuracy of sales data in the CRM

- Maintain overall CRM database health ensure data cleanliness, completeness and accuracy

- Define, document, and maintain sales policies across divisions and geographies to encourage the right behaviour and alignment with our revenue model

- Ensure to update CRM and finance team with respect to billing after sales closure in terms of contract.

- Work with Finance and ensure timely billing.

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