Senior Executive - HR at ISE Securities and Services Ltd.
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ISE India - Executive - Customer Care (0-2 yrs)
Roles and Responsibilities :
- Connecting the Clients through calls, emails, also take on follow-up roles as and when required.
- Generating leads for Relationship Managers /Advisors
- Assessing prospects, converting the dormant clients into active by convincing them
- Maintaining and submission of periodic MIS as per the requirement.
- Query Resolution by escalating client queries to respective departments.
- May involve promotional activities / sales.
Desired Candidate Profile :
- Fluency in English language and willingness to help.
- Ability to inspire trust and confidence in clients.
- Good oral and written communication skills with clarity of thought, speech and expression.
- Good interpersonal skills
- Good Analytical Skills
- Positive attitude, socially effective, high level of perseverance and patience.
- Assertive & hard working
- Result oriented
- Ability to work in a high pressure environment.
- This job involves quick hands on MS Excel and ability to manage telephone calls.
Interested Candidates can send applications or call on 9321636400.
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