Co-Founder at InVideo
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InVideo - Junior Client Success Manager (0-2 yrs)
About InVideo:
InVideo is building technology to convert text to video automatically. We are building cutting edge technology on Natural Language Processing front combined with video technology.
We are backed by Haresh Chawla (read up on him), Kunal Shah, Ashish Hemrajani (bookmyshow) and other angels. We currently work with Republic TV, Sony Music, Times Music and more. Currently, we have clients on a waitlist and we need to pace up.
Job Description: Jr. Client Success Manager
- A self-starter with client facing skills. Should be able to grow an account by upselling, cross-selling and maintaining the client. 0-2 years of experience is preferred.
Responsibilities:
- Develop trusted relationships with decision makers to understand their strategic goals
- Create videos for the client. Sit at the client site 100% of the days
- Create a plan to execute customer goals using the InVideo platform and work within the account to achieve this value
- Identify potential risk and understand customer level of adoption and work collaboratively with other teams to create a solution to ensure customer happiness
- Add value and platform expertise to grow customer usage of InVideo within each account: Introduce new features and best practices
- Upsell customers and minimize the risk of churn
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