Our Account Management team is responsible for working with existing customers to ensure they achieve value in their partnership with Intugine while growing our wallet share with time. We are looking for an Associate Director, Account Management, who would lead the team of Account Managers. You are focused on long-term deals, are able to articulate Intugine's value proposition to C-Level executives across multiple departments, and understand how to negotiate and navigate through complex deals to get them closed. You will play numerous roles throughout this process, all of them with a customer-centric approach.

Responsibilities :

- Manage the entire PnL of the company's existing accounts.

- Manage and coach a team of Enterprise and Mid-Market Account Managers.

- Develop and execute account sales plans with the objective of retaining and growing market share, exceeding revenue goals, and other key metrics within the assigned book of business.

- Establish productive and professional relationships with key personnel in assigned customer accounts and articulate Intugine's value proposition to C-Level executives.

- Identify decision-makers / champions in your book of business, and map/architect your path through the decision-making matrix in your accounts.

- Be the single point of contact for escalations, renewal conversations, payments and growth prospects for the customers.

- Work closely with Implementation, and Product teams to ensure the product is delivered as per deal requirements on move-in day.

- Leverage Hubspot's other software systems to maintain an accurate expansion pipeline and predict churn in your team's accounts.

- Taking tours to meet customers across Pan-India.

- Support with billing-related queries for your accounts.

- Ensure the collection targets for your team's accounts are met in a timely manner.

Experience and Qualifications :

- 3 - 8 years of relevant sales or account management experience

- 1-2 years experience in managing a team.

- SaaS sales experience and Logistics knowledge/experience are a plus.

- Experience with longer sales cycles, and multi-contact, value-based, consultative selling is a plus.

- Strong interpersonal and presentation skills with exceptional verbal and written communication.

- Track record of overachieving targets.

- Demonstrated ability to establish and nurture C-level relationships.

- Ability to work cross-functionally and manage many stakeholders

Key traits that will help you succeed :

- Effective time management

- Managing expectations (internal and external)

- Having an eye for detail

- Have a - customer first- approach

- Forecast accurately

Perks at Intugine :

- A young team of intellectually curious colleagues

- Open environment with a flat hierarchy

- Ownership, Accountability and Recognition of your work

- Open to new ideas, initiatives and feedbacks

About Intugine Technologies :

Intugine Technologies is a Bangalore based IoT company started in 2013 within the walls of IIT Kharagpur. The company launched itself with a smart ring called Nimble. The company now aims to revolutionize the logistics sector of India, which is still at its nascent stage as compared to its foreign counterparts.

Intugine Technologies is already leaving an impact in the logistics sector by working with 100+ Enterprises including Ultratech Cement, Philips, and Mahindra Logistics.

Our team comprises ambitious, reliable and witty people who love to play around; while getting the job done. We are looking for smart and adventurous people who relish an opportunity to solve intricate problems.

If you want to make an impact with your work, then Intugine is the right place for you.

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