IntouchCX - Customer Support Role - International Voice Process (1-3 yrs)
- Provide support and resolve technical issues via email and other electronic communications
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.
- Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
- Looking for candidates in and around Bangalore location
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