IntouchCX - Customer Support Role - International Non Voice Process (0-5 yrs)
- Provide support and resolve technical issues via email and other electronic communications
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.
- Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
