IntouchCX - Customer Service Role - International Non Voice Process (1-5 yrs)
- Providing support and resolve technical issues via email and other electronic communications
- Building credibility and trust with the customer by empathizing with their problem in words
- Proactively understanding their needs and responding promptly to resolve their issue
- Applying advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
- Leveraging their experience to provide feedback to the team on how to improve client services
- Driving customer communication during critical events
Interested candidates can apply
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
