Senior HR at VU Job Solution
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International Voice Support Role - Loan (1-10 yrs)
- To provide and maintain excellent customer relations by ensuring customer inquiries are handled in a prompt, efficient, courteous, effective, and professional manner
- Collect loan payments and resolve delinquent customer loans by leveraging retention and liquidation strategies
- Manage customer contact through inbound call queues and outbound dialer campaigns
- Adhere to investor servicing guidelines and internal policies and procedures.
- Work from Home (Candidate will be provided with Laptop / Desktop)
- Candidate should have stable broadband connection (WIFI with minimum 25 - 30mbps of speed)
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