Business Support Manager at Snaphunt Pte. Ltd.
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International Voice Support Role - IT Services (0-5 yrs)
- Flexible working options
- Attractive Salary & Benefits
Our Client provides Information and Technology services in Coimbatore and Bangalore. We are leading developers and service providers for Healthcare, Mortgage, Cargo and Telecom clients in India. We are also specialized in Web & Mobile Application Development, BMS services and Business process management services using digital technologies.
The Job You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Escalating customer feedback as required.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Take the extra mile, find opportunity to assist customers
- Build sustainable relationships and trust with customers through open and interactive communication
Ideal Candidate :
- Must have excellent communication skills
- Be flexible with in all shifts aligned by the organisation
- Fluent in English communication verbal and Non verbal
- Excellent telephone skills
- Team player with strong interpersonal skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.