HR at Black & White Business Solutions Pvt Ltd
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International Voice Process Role - BPO (1-4 yrs)
Currently Hiring For International Voice Support for E- Commerce.
Candidates with 1- 4 years experience in International Customer Support Can apply.
Undergraduates and Graduates with any discipline can apply
Looking out for Immediate Joiners
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft office tools.
Open to work in 24- 7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers- issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customer's time
Good time management, ensuring all contacts with customers add value
Work from Office
Job Location : Pune and Bangalore
Qualification : Customer support- Full time Graduates
Service Desk - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Shifts : 24- 7
Experience : 1+ Years
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
