BPO Role at Black and White Business Solutions
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International Customer Support Role - BPO (0-4 yrs)
Hiring for Multiple MNC Bpo- s, One day interview process
For more quires:
Contact: HR Keerthi @ 7406011172
Roles & Responsibilities :
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
Required Skills :
- Experience as a Customer Support
- Any graduate or undergraduate fresher or experience
- Excellent communication and problem-solving skills
- Multi-tasking abilities
Venue :
Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Landmark: Next to Andhra bank or opposite to MK Retail.
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