Business Support Manager at Snaphunt Pte. Ltd.
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International Customer Service Role - BPO (1-6 yrs)
-Great Opportunity
Our client is looking for International Customer Service and Should have good experience in International Voice Experience and have fluent in English.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of International BPO and Customer service
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders