You will be a Customer Success Intern to join our Customer Success team

What will you do :

You will serve like an additional hand to the customer success team in which you will be required to do following things.

1. Monthly / Weekly client dashboard auditing to make sure everything is working fine and report in case you find any glitch

2. Help with performance reporting via PPTs and Excel for Key Accounts on monthly basis

3. Report bugs and coordinate with tech team to fix issues

4. Create customer journeys and do thorough test to make sure everything is working as expected

You qualify for the role if you are-

- Graduate with BCA, MCA, BBA or complete any computer related course of at least 1 year and good communication skills.

What gives you an edge:

- Fundamental of digital marketing, google analytics, e-commerce and retention marketing

- Understanding of SAAS

- Having knowledge of Microsoft Office Suite

 -Learn about our Culture:

Wigzo is a culture-driven company powered by its employees, their vision, and their inspiration. All the employees live by the culture and values that define us. We value people for their talent, personality, competency, and ability to learn and grow. We create a work environment that allows people to thrive and show their best performance.

We believe in meritocracy. We take pride in our diversity and strive to embrace diverse voices and create an inclusive workplace. To know more please visit:

https://www.wigzo.com/employee-spotlight/

About Wigzo Technologies - NASSCOM Retail Tech Winner 2020

An Omnichannel marketing automation suite, Wigzo enables you to understand your customers/visitors more intelligently so you market them what they want and not what youhave. It works on real-time customer insights with real-time communication and a personalization engine that helps marketers manage basic communication and also provides dynamic email, personalized notifications, user retention, real-time engagement, real-time content, and much more.

Wigzo is holding 1500+ customers globally, it's been the 7th year in the industry, with 60+ partners & resellers which results in 15 times business growth. For more information please

visit our website: "http://www.wigzo.com/"www.wigzo.com/

Job Location: Sultanpur, New Delhi.

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