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09/12 Meenakshi
Director at Recruiting India

Views:32 Applications:21 Rec. Actions:Recruiter Actions:8

Intern - Customer Support & Technical Support (0-5 yrs)

Bangalore Job Code: 247600

Job Title: Customer Support and Technical Support Interns

Location: Electronic City, Bangalore

Pay: Rs. 20K+

Job Description:-

We are looking for highly motivated and enthusiastic individuals to join our customer support and technical support team as an intern. This is a 3-month internship, and any undergraduate or postgraduate student can apply.

Responsibilities:

- Provide excellent customer service to customers via phone, email, and chat

- Troubleshoot technical problems and provide solutions to customers

- Assist customers with product/service inquiries

- Update customer records in the database

- Monitor customer satisfaction and escalate issues as needed

Requirements :

- Excellent communication skills, both verbal and written

- Ability to work independently and as part of a team

- Strong problem-solving and troubleshooting skills

- Knowledge of customer service principles and practices

- Knowledge of MS Office Suite

- Knowledge of customer relationship management (CRM) systems is a plus

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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