GRO at InterGlobe Technologies
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InterGlobe Technologies - Process Associate - Customer Service (0-2 yrs)
. InterGlobe Enterprises Limited a leader in aviation and travel related services. With its footprint, spanning across the globe from 10 state-of-the-art delivery centers IGT employs over 5000 travel experts worldwide.
Please note that you will receive a letter of Employment stating your confirmed date of joining, and you are expected to report at the office one day prior to the date of joining along with all your documents along with Adhaar and PAN card. These documents will be considered valid and original.
Job Description :
- Inbound Customer Service Centre for Indias #1 Airline
- Handling inbound calls related to pre / post travel queries from Indigo Customers worldwide
- Assisting customer with making a reservation / modification / cancellation & Flight Information
- Providing Excellent Customer Service
Eligibility Criteria :
- Mandatory fluency in both ENGLISH & HINDI
- 24/7- 365 days working environment, with 6 working days with 01 rotational Weekly Off
- Transportation is provided ONLY between 9 pm to 5 am
Benefits to employees :
- Benefits on Domestic Air Travel post successful completion of 06 months (only Airport Taxes need to pay)
- Additional income can be earned through Incentive schemes; OT; SALES Incentive
- Growth Opportunities post successful completion of 09 months through IJPs in various departments.
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