Co - Founder at IntelliTicks
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IntelliTicks - Executive - Technical Support (1-4 yrs)
Preferred Candidates :
- Computer Science ( B.Tech / BE / B.Sc/ BCA from a good university
- Minimum 1 year of experience in technical support in voice, chat, and email.
- Candidate should be well versed with a computer, MS Office (Word, Excel, applications and google sheets, etc.)
Job description :
- You will be responsible for providing complete support to technical issues related to our solutions
Roles and Responsibilities :
- Outstanding communication (written and oral) and interpersonal skills
- Display customer empathy solution-driven approach
- Minimum 1 year of experience in technical support in voice, chat, and email
- Technical support executive who is experienced in Technical support in Voice, chat, and email
- Experienced in Level 1 debugging on technical issues related to our solutions.
Skills and Competencies Required :
- Strong Customer Service and problem-Solving skills
- Achieve a high level of customer satisfaction
- Candidate should be well versed with a computer, MS Office (Word, Excel, applications and google sheets, etc.)
- Basic knowledge of Javascript and HTML
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
