Instamojo.com - Chat Support Executive (0-2 yrs)
Customer Support Executive:
Must be customer-focused, and willing to do whatever it takes to resolve customer issue.
Willing to work in shifts.
Strong customer interaction skills and ability to work in a variety of customer situations.
Effectively manage large amounts of incoming calls
Ability to solve complex problems quickly, inventively and resourcefully.
Good working knowledge of computers and the Internet; strong ability to develop new skills.
Highly motivated and energetic team player, with excellent interpersonal skills.
Build sustainable relationships of trust through open and interactive communication
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
