Generating quality leads that have a high closure probability. You fully understand criticality of your role in the success of our ITeS services. You should have exposure to India and Middle East/ Africa Markets in lead generation/ business development in outsourcing/BPO models. Building a healthy pipeline on a weekly basis is crucial. You would also interact with vendors to execute some parts of lead generation activity, so participating in vendor selection and management is also a key expectation.

Key Accountabilities :

- Manage the inside sales process

- Set and track sales targets for of ITeS services team (internal OR external)

- Suggest and implement improvements in the sales administration process

- Report on sales metrics and suggest improvements

- Prepare monthly, quarterly, and annual sales forecasts

- Use customer feedback to generate ideas about new features or products

- Research and discover methods to increase customer engagement

- Ensure sales, finance and legal policies and procedures are met

- Build an open-communication environment for your team

Ideal Profile :

- Prior work experience in BPO / outsourcing services unit and good understanding of how business and targets works.

- Prior work experience in B2B sales is mandatory.

- Fearless attitude - willing to take intelligent risks

- Ability to work in a time-sensitive and high-volume environment

- Self-starter with a penchant for experimentation

- You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.

- A positive attitude: You're a team player and you are resilient in the face of challenges

- Strong organisational skills with ability to effectively prioritize 

- Articulate with strong business acumen

- Experience using ZOHO or other CRM would be an added advantage.

- Excellent communication skills

- You are a clear, concise, and compelling storyteller across written, verbal, and visual.

Other Details :

- You have about 7+ years plus inside sales/ business development experience; of which at least 5 years as an individual contributor

- Exposure to BPO models and exposure to supply chain outsourcing will be a double plus and working with multicultural teams

- Reports to: Marketing Head

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