Business Support Manager at Snaphunt Pte. Ltd.
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Inside Sales Role - IT Consulting Services (3-5 yrs)
The Job :
- Our client was founded in 2015 by a team of technical experts from the industry to fill the void in the space of IT Consulting and Services. They are uniquely qualified to help you navigate the complex licensing environment through proven pricing and optimization models.
- Their organization has been handling all kinds of software publisher/vendor related concerns involving multinational companies and so on to ensure that the customer gets its right with dignity and respect. Their motto is Buy genuine but what is needed.
Your responsibilities will include :
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Understanding customer needs and requirements.
- Routing qualified opportunities to the appropriate sales executives for further development and closure.
- Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.
- Closes new accounts by answering telephone and e-mail inquiries and verifying and entering information.
- Fills orders by transferring orders to fulfillment, communicating expected delivery date.
- Develops accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.
- Maintains communication equipment by troubleshooting, reporting, and tracking problems.
- Updates job knowledge by studying new product descriptions and participating in educational opportunities.
- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.
- Explores opportunities to add value to job accomplishments.
Ideal Candidate :
Qualifications/Skills :
- Meeting Sales Goals
- Excellent Verbal and Written Communication Skills
- Strong Listening Skills
- Client Base
- Closing Skills
- Prospecting Skills
- Technical Understanding
- Building Relationships
- Data Entry Skills
- Customer Focus
- Professionalism
- Motivation for Sales
- Education, Experience, and Licensing Requirements:
- BA/B.Sc University Degree with a concentration in Marketing, Promotions, Advertising Sales, or Business Administration.
- 3 to 5 years of Industry Sales experience preferred.
- Familiarity with Office Software and Phone Systems.
- Software Sales Background, Knowledge of Microsoft and Adobe Licensing and Product Knowledge is a must.
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