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02/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

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Inside Sales Role - IT (1-5 yrs)

Bangalore Job Code: 350292

- Opportunity within a company with a solid track record of performance

- A role that offers a breadth of learning opportunities

- Opportunity to make a positive impact

Our client is a rapidly growing ISP and systems integrator which intends to become a leader in providing businesses to corporates, MNC's, educational institutions, and governmental organizations with high-quality, cost-effective business solutions.

The Job

Key Responsibilities :

Lead Generation : Research and identify potential clients in various sectors, leveraging tools and platforms to generate leads.

Customer Engagement : Initiate contact with prospective clients through cold calling, email outreach, and networking events to create interest in our IT solutions.

Consultative Selling : Conduct needs analysis to understand clients' IT challenges and present tailored solutions that meet their business objectives.

Sales Presentations : Deliver compelling product demonstrations and presentations via web conferencing tools.

Proposal Development : Collaborate with technical teams to develop proposals and quotes for clients, ensuring they align with their needs and budget.

Account Management : Maintain relationships with existing customers, providing ongoing support and identifying opportunities for upselling or cross-selling.

CRM Management : Utilize CRM software to manage leads, track interactions, and maintain accurate records of sales activities and customer information.

Market Analysis : Stay updated on industry trends, competitor offerings, and emerging technologies to effectively position our solutions.

Collaboration : Work closely with marketing, product development, and customer support teams to ensure a seamless sales process and customer experience.

Performance Tracking: Achieve and exceed monthly sales targets and report on sales activities and outcomes to management

Ideal Candidate :

Qualifications:

- Bachelor's degree in IT, Business, Marketing, or a related field (preferred).

- Proven experience in inside sales, preferably within the IT or technology sector.

- Strong understanding of IT products and services, including software, hardware, and cloud solutions.

- Excellent communication and presentation skills.

- Proficiency in CRM software and Microsoft Office Suite.

- Ability to work independently, manage time effectively, and handle multiple priorities.

- Strong problem-solving skills and a customer-oriented mindset.

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