Business Support Manager at Snaphunt Pte. Ltd.
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Inside Sales Role - IT (0-1 yrs)
-Regional Role
-Opportunity within a company with a solid track record of performance
-Fantastic work culture
-Attractive Salary & Benefits
Our client is a leading solution provider of threat intelligence-driven Cybersecurity solutions exclusively focused on protecting clients from cyber-attacks. We have pioneered an integrated approach that delivers a broad portfolio of cybersecurity solutions to organizations of varying size and complexity. Our solutions enable organizations to define their cyber defenses to prevent security breaches, detect malicious activity in real-time, prioritize and respond rapidly to security breaches and predict emerging threats.
The Job
You will be responsible for :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Supporting the sales team key planning and operations tasks to support the overall objective of the business.
- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
Skills Required:
- You have at least 1 year experience within a Inside Sales, Sales Operations / Support or Sales (B2C) role, ideally within the IT Services industry.
- You have prior experience in dealing with Key Accounts.
- Experience within Area Sales and Startup Experience would be a strong advantage.
- You have solid experience in a regional role ideally including experience covering India.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You are a self-starter and demonstrate a high level of resilience
- You are willing to undertake 0-30% travel.
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