Inside Sales Role - BPO (2-4 yrs)
Responsibilities:
- To identify customer segments, lead generation, and tracking, conversion of leads into opportunity resulting in closures.
- Proactively identifying cross-selling/up-selling opportunities with the existing clients.
- Work closely with the leadership team to come up with revenue generation strategies to target existing customers.
- Build a deeper understanding of customers and their requirements.
- Prepare monthly, quarterly and annual sales forecasts for the Function.
Requirements:
- 2 + years of work experience, managed and lead teams with proven leadership skills.
- Strong empathy for customers and passion for revenue growth.
- Experience analyzing data, trends to customer growth opportunities.
- Experience setting goals, managing business metrics, and achieving year-over-year improvements.
- Proven negotiation skills.
- Analytical, with a strong focus on critical thinking.
- Excellent communication skills- both written and verbal.
- Strong presentation skills at all levels.
- Proven ability to mentor, guide and influence team and other leaders within the organization.
- Proven ability to be apart of a strong team.
- Strong problem-solving ability, well organized and adaptable with a flexible approach.
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