TA at Creencia Technologies Pvt Ltd
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Inside Sales Role - BPO (0-1 yrs)
Job role:
We are looking for an Inside Sales Representative to work closely with our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. It is an added advantage if you have experience in developing leads from marketing campaigns and meeting sales quotas. You will be responsible for the entire sales cycle from establishing a customer contact till signing a deal. You will also ensure proper after-sales service.
Responsibilities:
- Qualify leads from marketing campaigns as sales opportunities
- Contact potential clients via phone, chats and emails
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) clients and Account Executives.
- Build reports to present to the manager.
- Stay up-to-date with new products/services and new pricing/payment plans.
Requirements:
- 2 - 5 years of experience as a Business Development Representative, Sales Account Executive or similar role.
- Hands-on experience with multiple sales techniques (eg: inbound, outbound).
- Track record of achieving sales quotas.
-Experience with CRM software and MS Excel.
- Understanding of sales performance metrics.
-Excellent communication and negotiation skills.
- Must be fluent in English & Hindi
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