Talent Partner at Stellehire Recruitment Services
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Inside Sales Role - B2C Segment - EduTech (3-7 yrs)
- Willing to work NIGHT SHIFTS
- 5 days working, SAT and SUN Fixed OFF
- SHOULD HAVE EXPERIENCE WORKING IN INTERNATIONAL MARKET
- We are looking for motivated and well-spoken Program advisors to join our sales team.
- The Program advisors will be responsible for developing new leads, communicating with customers,understanding their needs, and ensuring a smooth sales process. You should be able to closesales and meet targets.
- To be successful as a Program advisor you should be able to build instant rapport and achieve customer satisfaction. A top Program advisor should also be very competitive and a good listener.
Program Advisor Responsibilities :
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining the status of current and potential customers in CRM.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Program Advisor Requirements :
- BE (Preferably Computer science), BCA, MCA preferred.
- Previous experience in an inside sales position.
- Should have worked in rotational shifts.
- Proficiency in CRM software such as Freshsales/Salesforce.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
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