Inside Sales Role (1-5 yrs)
Role Objectives :
- Qualify and convert key user leads into paying customers by giving pertinent information about the company's services and handholding them into a purchase.
- Identify potential prospects for new customers by calling and following up with leads administered.
- Close new business deals by coordinating requirements, and developing & negotiating commercials.
- Monitor customer and market activity and provide feedback to marketing and other teams.
- Influence future lifetime value through higher customer satisfaction.
- Manage Customer Success Activities and formulate strategies to improve customer fulfillment.
- Provide services to clients in order to satisfy them completely; conduct yourself on principles of honesty, simplicity, trust, and high level of ethics
- Ensure timely closures.
- Ensure timely reporting in daily, weekly, and monthly reporting formats administered.
- Act as the First Point of Contact with the users.
- Aggressive to reach and exceed monthly, quarterly, and annual sales targets/goals.
Ideal Candidate Profile :
- Excellent verbal/interpersonal communications skills in English and Hindi
- Ability to lead, motivate, communicate, and generally interact with people in a positive way
- Enthusiastic, professional, and energetic with a positive attitude
- Strong organizational and problem-solving skills
- Ability to analyze results, plan for the future, make good decisions, and take responsibility
- Working knowledge of Excel, Emails, CRM, and collaborative IT tools and apps.
Experience:
At least 3 years in a sales tele-calling role with a clear understanding of inside sales activities and job requirements
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
