Business Support Manager at Snaphunt Pte. Ltd.
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Inside Sales Role (1-4 yrs)
- Flexible working options
- Join a market leader within Media & Entertainment
- Leadership Role
Our client is a leading advertising agency specializing in Out-of-Home (OOH) advertising solutions. Our client provide innovative and impactful marketing strategies to help brands reach their target audiences effectively.
The Job:
Key Responsibilities:
- Inbound Call Handling: Answer and manage incoming calls promptly while providing accurate information about our services.
- Lead Qualification: Assess and qualify leads based on predefined criteria such as budget, decision-making authority, and interest level.
- Sales Process: Guide prospective customers through the sales journey by addressing queries and providing relevant solutions.
- Customer Support: Build and maintain positive relationships with customers, ensuring their satisfaction.
- Product Knowledge: Develop an in-depth understanding of our products and services to effectively communicate their value proposition.
- CRM Management: Accurately log customer interactions and update records in the CRM system for efficient follow-ups and sales tracking.
Ideal Candidate:
Required Skills and Qualifications:
- Excellent verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Persuasive and convincing communication style to drive sales conversions.
- Familiarity with CRM software and other sales tools.
- Ability to work efficiently in a fast-paced environment.
- Strong work ethic, enthusiasm, and a positive attitude.
- Prior experience in customer service, sales, or a related field is preferred.
