Inside Sales Head - SaaS (5-10 yrs)
Job Description:
- Head Customer Acquisition and Key Accounts
- Conversion of leads received through various marketing channels
- Preparing short-term and long-term sales plan towards reaching the assigned goals
- Consistently achieve revenue targets in line with team/organizational objectives
- Proactively identifying cross-selling/up-selling opportunities with the existing clients
- Identifying references through the existing customer base to increase the sales pipeline
- Customer Relationship Management : Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback
- Delivers and customizes client presentations on products & Services.
- Strategize revenue generation and deeper penetration into the account base.
- Responsible for sales and deployment of Enterprise products like Enterprise portals for Employee, Channel and Consumer R&R and Loyalty.
- Ensure effective bridging between internal teams to leverage maximum reach and sales.
- Inform and educate customers about product roadmaps.
- Manage the inside sales team of around 5-8 sales executives and account managers
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on sales metrics - sales target vs achieved, meetings, calls, mails and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
Desired Profile:
- Excellent verbal and written communication skills.
- Min 5yrs of Sales/Inside Sales Experience preferably from Saas/ Enterprise.
- Self motivated to work with team
- Demonstrated commitment to completing tasks and objectives.
- Excellent research skills, analytical skills, client-interfacing skills, presentation skills, communication skills are a must.
- Highly motivated, persistent and result-oriented.
- Excellent Team Management Skill
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