Business Support Manager at Snaphunt Pte. Ltd.
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Inside Sales Counselor - EduTech (1-5 yrs)
-Fantastic work culture
-Opportunity to make a positive impact
- Our client is a multi-national EdTech company that empowers school teachers by helping them super-charge their career growth and inspire millions of youth to become high-impact, high-achieving, and high-earning motivated teachers.
- Revolutionizing teacher education globally, they are on a mission to make school teaching one of the most prestigious and rewarding careers.
- Winning the trust of some of the most ambitious government bodies in the world, they are one of the very few firms globally contributing to UN SDG 4: target 4.c of Increasing Number of Qualified Teachers to deliver Quality Education's worldwide.
The Job
- Our client is looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about their educational products, industry and customer base to support the customers' purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.
- This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
You will be responsible for :
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
- Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
- Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
- Counsel leads on their personal growth prospects in the education industry
- Maintain excellent and supportive rapport with all leads
- Follow up after the sale to ensure customer satisfaction and gain referrals
- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
- Use CRM to track leads and manage pipelines daily
- Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond
Ideal Candidate :
Qualification Criteria :
- 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
- Excellent verbal communication skills, strong conversationalist, and well-versed in English to be able to liaise effectively to different stakeholders across the region.
- Strong negotiation and objection handling skills with the ability to work within deadlines
- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
- Understand the landscape of the Education Industry and the current needs of teachers and school leaders
- Proficient with Microsoft Office / Google Documents and CRM systems
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