Senior Recruiter at Innoppl
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Innoppl - Manager - Client Relationship (5-8 yrs)
Responsibilities :
1. Own the onboarding and implementation process for our most strategic clients, setting them up for a successful long-term partnership with us
2. Serve as the client's project manager and advocate
3. Facilitate the creation and delivery of all onboarding programs and materials
4. Help improve customers' product knowledge and offer guidance on best practices to ensure adoption and success
5. Leverage client feedback to improve the onboarding process by collaborating with leadership teams across departments
6. Develop tools and centralize processes to improve operational efficiencies in the onboarding process and ease the workload on both the account management and product teams
Desired Skills & Experience :
1. Graduate of an accredited 4-year college or university
2. Must have 5+ years- experience with - customer relationship skills
3. Proven success managing clients on a Client Success within a SaaS company- or e-commerce industries
4. Need to have good knowledge - in digital marketing
5. Ability to learn technical concepts quickly and explain those concepts in an easy to understand manner
6. Excellent written, communication, and presentation skills
7. Good knowledge in MS Tools
8. Demonstrated ability to resolve issues and maintain strong client relationships
9. Able to multi-task and manage shifting priorities on tight deadlines
10. Proactive and energetic attitude with the desire to be a key player on a results-oriented team in a fun, fast-paced work environment
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
