We are looking for a Community Engagement Manager to build and preserve trusting relationships with our users and clients. We- ll rely on you to find ways to outperform our competition and maintain IndieFolio's positive image in the Design related space. To succeed this role, you should be an excellent communicator, able to work with Business and Digital marketing teams and build rapport with users. We also expect you to be a strategic thinker with an analytical mind and strong problem solving skills. Ultimately, you'll maintain strong relationships with IndieFolio's members and boost our brand and profits in the long run.

Roles & Responsibilities:

- Think creatively to develop seasonal programs and initiatives to activate the community and attract new users and engage the existing users.

- Good communication skills & should be able to interact with the users to understand their feedback and document the same.

- Ideate and help in implementation of innovative acquisition strategies & campaigns across key channels including SEM, paid social, programmatic, display. Manage and execute a multi-channel paid acquisition strategies.

- Create a strategy for identifying, testing and evaluating new marketing channels and tactics.

- Develop a clear and disciplined reporting protocol. Identify success metrics, KPIs and provide performance analysis, ROI insights for channels and tactics

- Develop A/B testing programs to determine value of acquisition efforts and ROI.

- Collaborate with analytics, creative and product teams to define product marketing strategy and identify features that improve effective customer acquisition

Requirements :

- Excellent communication skills and proficiency in English.

- Problem solving and crisis management skills.

- Aptitude for fostering positive relationships.

- Teamwork and leadership skills.

- Time management and planning skills.

- Proficiency in MS Office.

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