HR executive at Indianmoney.com
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IndianMoney.com - Team Leader - Telesales (1-2 yrs)
- Handling and helping Account Managers to reach their target
- Educating associates about the company and giving services to the them
- Taking escalations of Account Managers and make sure they have achieved their minimum talk time on a regular basis
- Evaluating performance of employees and ensuring proper appraisal is given to them
- Motivating employees and recognizing them
- Improving knowledge of Account Managers by providing them with handouts, social media alerts & classroom trainings
- Ensuring revenue is generated on a daily basis
Key Performance Indicators :
- Improvements in performance of Account Managers
- Retention rate of associates
- Revenue generation
- Reduction in attrition rate
Key Performance Indicators :
- Improvements in performance of Account Managers
- Retention rate of associates
- Revenue generation
- Reduction in attrition rate
Key Skills :
- Strong interpersonal skills
- Good Communication skills in English and any one regional language
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