IndiaMART.com - Manager - Client Servicing (3-4 yrs)
Job Summary:
- Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients.
Job Profile:
- Servicing the existing clients
- Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members
- Per client revenue optimization - Responsible for client retention or no loss of accounts
- Ensure strict adherence of sales process and internal procedures
- Keep a close track on work in process, customer complaints and accounts receivables
- Ensure timely delivery of services to clients
Experience :
- Relevant experience of Sales / Servicing / Retention preferably in BFSI / Telecom / E-commerce / Service industry .
Required Skills :
- Excellent verbal and written communication and presentation skills
- Must have deep desire to work and succeed in a growing organization with total commitment and sense of job ownership
- Able to build credible relationships with influencing ability
Personal Attributes :
- Reports Management
- Data Interpretation
- Interpersonal Skills
About the company:
IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform to SMEs, large enterprises as well as individuals. Founded in 1996, the company's mission is - to make doing business easy- .2.6 Crore Buyers | 22 Lakh Suppliers | 3.3 Crore Products.
IndiaMART for Buyers -
- Convenience of connecting with sellers anytime, anywhere
- Wider marketplace with a range of products and suppliers
- One-stop- shop for all requirements
IndiaMART for Suppliers -
- Enhanced business visibility
- Access to buyers from across the globe
- Increased credibility for your brand
IndiaMART has over 3600 employees located across 65+ offices in the country, and with customers spanning across 200 nations. Its existing investors include Intel Capital, Amadeus Capital, WestBridge Capital & Quona Capital.
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