Talent Acquisition at InidamArt Intermesh Ltd
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IndiaMART - Telesales & Client Servicing Role (1-5 yrs)
Tele Sales and Servicing
1. Position holder will be an individual contributor
2. Build and manage productive, professional relationships with clients using telephonic and/or video conversations
3. Ensure clients are using and deriving benefit from IndiaMART
4. Ensure products/services in client's e-catalog are accurately defined
5. Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
6. Systematic follow-up and time-bound closures
7. Prompt resolution of complaints
8. Daily 10-15 meaningful telephone/video calls with clients
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