HR at IndiaMart Intermesh Ltd
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IndiaMart - Team Lead - Sales (2-6 yrs)
Position Description:
Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts.
Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Position holder will be a team leader, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and up sell with his/her team.
The job encompasses complete P&L responsibility of a team of 4-5 Executives. She/he shall be responsible to plan, execute and build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients.
Job Summary :
-Retaining and renewing customers as well as maximizing the revenue while upselling.
- Driving towards customer delight and ensuring smooth rendering of services
- Acting like a consultant to the client and offering them recommended services and
- Maximizing weekly revenues by overachieving daily targets
- Retaining and renewing customers as well as maximizing the revenue while up-selling.
- To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.
- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
- To ensure that all payments are collected as per the company's payment terms.
- Ensure adherence to sales processes and requirements.
- Conduct performance review for his/her team on regular basis.
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