HR Executive at IndiaMart InterMesh Ltd.
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IndiaMART - Senior Manager - Telesales (5-9 yrs)
Position Description :
The position holder shall be responsible for creating Tele based channel sales partners to help drive paid supplier acquisition and then maintaining regular partnership to ensure desire productivity to maximize sales numbers
Job Summary :
- Creating multiple channel sales partners for sales of paid subscription packages via tele center, basis defined SOPs / SLAs / pricing models
- Ensuring team hiring at level of Center Manager for key locations as well as across all levels under Center Manager to ensure budgeted numbers
- Maintaining regular connects to ensure overcoming day-to-day challenges
- Due training & handholding of all stakeholders to ensure proper flow of product/process knowledge, week-on-week for all new joinee, as well as via monthly refreshers (including on new product development)
- Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity
- Responsible for evaluating Center Manager/Channels performance with key metrics (# of Meetings per Day/ Hot Lead Conversion%, Leakage% etc.) on routine basis to ensure optimized productivity as well as ensuring minimum leakage
- Timely payout after due diligence
- Alignment as well as loop-back to product and data team to help improve on enables to improve quality, productivity and over-all process efficiency
- Prepare reports (Daily, Weekly, Monthly and Quarterly etc.) for different departments or Senior management.
Knowledge & Skills :
1. Hands on experience in building & handling large team (50-100 Team Size)
2. Build Rapport with team via consultative sales approach
3. Strong listening, questioning and networking skills.
4. Report management / analysis / alignment skills
Experience :
- 5- 7 years of Channel Sales experience in Key Industries like Telecom, BFSI, New Age Industries etc. with min 2+ year in managing decently large Tele sales teams.
Qualifications :
- MBA or equivalent from any of the top tier colleges would be preferred.
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