Talent Acquisition Executive at IndiaMART
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IndiaMART - Relationship Manager - Sales /Servicing/Retention (2-5 yrs)
- MBA with 2yr+ of experience in Sales/Servicing/Retention
- Preference for candidates with Team handling experience (at-least 1yr+ experience)
1. The position holder will be managing a team of 5-6 individuals
2. Accurately plan, forecast and achieve fortnightly, monthly client retention targets in the assigned set of clients
3. Build and manage productive, professional relationships with clients
4. Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs
5. Ensure prompt resolution of client complaints
6. Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
7. Daily 08-10 meaningful telephone/video calls with clients
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