Company Profile: 

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IndiaMART offers a platform to 82.7 million buyers to search from over 60.73 million products and get connected with over 5.5 million reliable and competitive suppliers.

IndiaMART has been the proud recipient of the - Video Content in a Business Website- Special Mention- at Video Media Awards and Summit 2019, - Best Online Classified Website- at Drivers of Digital Summit & Awards 2018, - Best Business App Award- at GMASA 2017, - Special Contribution Award- at WASME - Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the - E-business and Financial Inclusion- category and Red Herring 100 Asia Awards 2008.

IndiaMART has over 2,915 employees located across 72 offices in the country. We look forward to having you as a part of the team.

Position Description: Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts.

Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.

Job Summary:

- To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process. 

- To manage time and work flow and create effective client meeting plans. 

- To penetrate all targeted key accounts and originate upselling opportunities for the company's products and services.

- To set up and deliver sales presentations, product/service demonstrations on daily basis. 

- Will be responsible for key client retention, per key client revenue optimization & renewals.

 - To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. 

- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.

 - Ensure High Class Service delivery to identified key clients. - Closely monitoring of work in progress, customer complaints and accounts receivables.

 - To ensure that all payments are collected as per the company's payment terms.

 - Ensure adherence to sales processes and requirements. 

- Achievement of monthly, quarterly & yearly business plan.

Knowledge : 

- Knowledge and application of sales & servicing techniques such as: Seek Opportunity

- Rapport building, selling on emotion, ownership, building value in the product, and upselling.

Skills :

 - Quick thinking and problem solving skills 

- Able to work independently and as a team player 

- Excellent verbal communication skills

- Excellent active listening skills

Attitude & Behavior: 

- Positive and enthusiastic attitude 

- Handles Rejection well 

- Customer focus and result oriented approach.

Kindly go through the job description, and the company's profile

For detailed info JD attached .

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