Talent Acquisition Specialist at IndiaMart InterMesh Ltd
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IndiaMART InterMESH - Inside Sales Specialist (0-3 yrs)
1. Assist the field sales team in achieving revenue and client retention
2. Build and manage productive, professional relationships with clients using telephonic and/or video conversations
3. Ensure clients are using and deriving benefits from IndiaMART
4. Ensure products/services in the client's e-catalog are accurately defined
5. Work on resolution of client complaints
6. Attend daily 10-12 meaningful telephone/video calls with clients
7. Work on systematic follow-ups & time-bound closures
Other requirements
1. Client handling and application of telesales techniques
2. Active listening and understanding the business contexts of clients
3. Good Verbal and written communication
4. Ability to work independently
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