Talent Acquisition at IndiaMART InterMESH Ltd
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IndiaMart InterMesh - Executive/Senior Executive/Assistant Manager - Client Servicing (0-3 yrs)
Job Summary :
- Retaining and renewing customers as well as maximizing the revenue while upselling.
- Driving towards customer delight and ensuring smooth rendering of services
- Acting like a consultant to the client and offering them recommended services and solutions.
- Maximizing weekly revenues by overachieving daily targets
- Retaining and renewing customers as well as maximizing the revenue while up-selling.
Knowledge :
- The candidate should have hands on experience in client handling and product selling.
- The candidate should preferably have knowledge of selling customer solutions over a call.
- The candidate should possess prior knowledge about customer retention/upselling.
Skills :
- Able to work independently and as a team player
- Effective communication & comprehension skill
- Excellent active listening skills
- Time Management
- Quick decision making
- Understand Customer needs
- Report Management Skills
Attitude & Behavior :
- Ability to build rapport with customers instantly
- Likes to picks up challenges
- Good motivator, passionate, confident.
- Customer-centricity
Experience :
- 1 - 3 Years of relevant sales experience
Qualification :
- Graduate / MBA/ B.Tech or any Equivalent Degree
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