Talent Acquisition Executive at IndiaMart InterMesh Ltd
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IndiaMART InterMESH - Executive - Customer Care (1-3 yrs)
- We are hiring Customer care executive Role at IndiaMART InterMESH Limited i.e India's Largest B2B Ecommerce Marketplace.
Position : Executive
Location : Noida/Walk-In interview
Vertical : Client Servicing
Qualification : MBA 2022
Position holder will be an individual contributor :
1. Build and manage productive, professional relationships with clients using telephonic and/or video conversations
2. Ensure clients are using and deriving benefit from IndiaMART
3. Ensure products/services in clients e-catalog are accurately defined
4. Prompt resolution of client complaints
5. Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
6. Daily 10-12 meaningful telephone/video calls with clients
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