HR at IndiaMart InterMesh Ltd
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IndiaMART - Client Servicing Role (0-3 yrs)
About Us :
- IndiaMART is India's largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company's mission is 'to make doing business easy'.
- IndiaMART offers a platform to over 175 million buyers to search from over 98 million products & services and get connected with over 7.6 million reliable and competitive suppliers.
- IndiaMART has over 4,821- employees located across 56 offices in the country. We look forward to having you as a part of the team.
Job Description:
- Position holder will be an individual contributor.
- Build and manage productive, professional relationships with clients.
- Ensure clients are using and deriving benefit from IndiaMART.
- Ensure products/services in client's e-catalog are accurately defined.
- Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets.
- Systematic follow-up and time-bound closures.
- Prompt resolution of complaints.
- Daily 4-5 in-person meetings (F2F) with clients onsite.
