Talent Acqusition at Indiamart Intermesh
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Indiamart - Client Servicing Role (0-3 yrs)
Title / Designation : Executive/Sr. Executive/ Assistant Manager - Client Servicing
Location : Delhi, Noida, Gurgaon, Ghaziabad, Faridabad.
Department : CSD (Client Servicing Division)
Position Description :
- Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive,professional relationships with key personnel in assigned client accounts.
- Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity. The position holder will be a team leader, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell with his/her team.
- The job encompasses complete P&L. He /She shall be responsible to plan, execute and build and leverage relationships with exist
Job Summary :
- Servicing existing clients
- Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members
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- Responsible for client retention, per client revenue optimization & renewals with their team
- Keep a close track of work in process, customer complaints and accounts receivables
- Monitoring and analysis of key data of the region allocated including sales figures, sales personnel,productivity ratios, client's work status, and receivables
- Accurately forecasts weekly, monthly, quarterly, and yearly revenue streams
- Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy
- To penetrate all targeted accounts and originate sales opportunities for the company's products and services
- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure
- To ensure that all payments are collected as per the company's payment terms
- Ensure adherence to sales processes and requirements
Knowledge :
- Knowledge and application of sales techniques such as: Seek Opportunity, Rapport building,selling on emotion, ownership, building value in the product, and upselling
- Keen understanding of the business and technical contexts in which key accounts are situated
- Business advisor to your customers
Skills:
- Quick thinking and problem-solving skills
- Able to work independently and as a team player
- Excellent verbal communication skills
- Excellent active listening skills
- Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer
Attitude & Behavior :
- Aggressive self-starter who inspires a diverse team
- Positive and enthusiastic attitude
- Handles Rejection well
- Customer focus and result oriented approach
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.