Senior Executive - Talent Acquisition at IndiaMart Intermesh Ltd.
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IndiaMART - Business Manager - Client Servicing (1-3 yrs)
About IndiaMART :
- IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform to SMEs, large enterprises as well as individuals. Founded in 1996, the company's mission is 'to make doing business easy.
- Keeping this mission in mind, we come up with appropriate initiatives from time to time. Recently, we have announced our entry into the fintech space. IndiaMART has more than 6.7 million+ suppliers and 138 million+ buyers registered on the platform. The company has a strong team of 2,800+ employees with 33+ branches across India.
Position Description :
- The position holder will be managing a team of 10-20 individuals
- Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients
- Build and manage productive, professional relationships with clients
- Hire, Train and Retain your team.
- Formulate their development plan and ensure fulfillment of their training needs
- Ensure prompt resolution of client complaints
- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions
- Daily 2 - 4 in-person meetings (F2F) with clients onsite
Desired Candidate Profile :
- MBA From Premium B School
- 1-3 years of Experience in Sales / Servicing / Retention
- Minimum 1 year of Direct Team Handling Experience is preferred
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