Talent Acquisition Manager at Incuspaze Solutions Pvt Ltd
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Incuspaze Solutions - Executive - Outbound Sales/Telecalling (0-4 yrs)
We are looking to hire an experienced, customer-oriented Telesales Executive to utilize outbound telephone calls to achieve sales targets. The Telesales Executive's responsibilities will include selling our co-working office spaces to potential corporate clients and assisting with customer inquiries, as well as maintaining an accurate record of all calls made.
You should also be able to liaise with the appropriate departments to resolve customer complaints.
To be successful as a Telesales Executive, you would need to be persuasive and should be able to work in a high-pressure environment. Ultimately, a top-performing Telesales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
Responsibilities :
- Initiate outgoing calls to corporate clients.
- Follow communication - scripts- when handling different topics
- Providing our customers with information about our office spaces and services
- Understand customer requirements and respond in an effective and efficient manner
- Listen to objections and handle them effectively
- Ensure customer follow-ups are done on a timely basis
- Generate more leads from the people you- ve spoken with
- Update the database on a daily basis
Requirements :
- Previous experience in a customer support/sales role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to handle and assist different personality types
- Ability to set priorities and manage time effectively
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