HR Manager at MNR Solutions
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Inbound Sales Role (3-5 yrs)
We are seeking an experienced and motivated Inbound Sales Representative to join our team in Aero City. The ideal candidate will have 3 years of experience in sales, preferably within the automobile industry. This role involves handling inbound inquiries, providing exceptional customer service, and driving sales through effective communication and follow-up.
Key Responsibilities :
Customer Engagement : Respond to inbound sales inquiries via phone, email, and chat. Provide detailed information about our automobile products and services.
Sales Conversion : Engage with potential customers to understand their needs and offer appropriate solutions. Convert leads into sales by addressing questions, overcoming objections, and closing deals.
Product Knowledge : Maintain in-depth knowledge of our automobile offerings, including features, benefits, and pricing. Stay updated on industry trends and competitor products.
Lead Management : Capture and record customer information accurately in the CRM system. Follow up with leads to ensure a smooth sales process and address any additional needs or concerns.
Customer Service : Provide excellent customer service throughout the sales process. Handle customer queries and issues with professionalism and efficiency.
Sales Targets : Meet or exceed individual and team sales targets. Report on sales performance and contribute to overall sales goals.
Collaboration : Work closely with other sales and marketing team members to share insights and improve sales strategies. Participate in team meetings and training sessions.
Qualifications :
Experience : Minimum of 3 years of experience in sales, preferably in the automobile industry.
Education : Bachelor's degree in Business, Marketing, or a related field is preferred.
Skills :
- Strong communication and interpersonal skills.
- Proven ability to close sales and achieve targets.
- Excellent customer service skills and problem-solving abilities.
- Proficiency with CRM systems and Microsoft Office Suite.
Attributes :
- Results-driven with a proactive approach to sales.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Opportunity to work in a dynamic and growth-oriented environment.
- Career development and training opportunities.