HR Recruiter at Live Connections
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Inbound Sales/Customer Service Role - Bank (0-7 yrs)
0.6Months to 7yrs Bangalore
Customer Service Job Descriptions - Inbound Sales Representative
Responsibilities :
- Sales representatives are the personnel who deal with the existing and potential customers of the company with an aim to recommend and introduce additional products. These personnel are generally identified with fairly diverse titles based on the type of industry they are working with: account representative, account executive and sales associate are few examples of their titles.
- Generally, basic inbound sales representative responsibilities are similar for various industries such as insurance, pharmaceutical, Internet, retail and others.
- Regardless of the industry, inbound sales representatives play a vital role in the growth and success of their companies.
- Their primary duty build up the interest of the agents and buyers in the services and merchandise of their companies and to address the concerns as well as queries of the customers; they have to perform this task regardless of the services and products they provide.
- These professionals have to demonstrate their products and convince or advise the customers on how particular a product is beneficial in terms of cost and efficiency.
- They have to attend the calls and provide information about the upgraded plans and services to the current clients and prospective buyers.
- One of their major task is to increase the revenue for the company by closing sales over telephonic communication.
- These representatives must be proficient to navigate multiple computer programs and database while conversing with the client. They use the data in the records to place orders, make recommendations to the customer and document the transaction.
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