Talent Acquisition - Executive at Impact Guru
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ImpactGuru - Executive - Sales (1-4 yrs)
- Responsible to convert the inbound leads and outbound leads ( Medical, Non-Medical or NGO Leads)
- Responsible to achieve daily, weekly & monthly set targets
- Ability to make 40 - 50 calls or more in a day
- Respond, manage & resolve end to end customer queries of inbound and outbound
- Communicate and increase the participation of the customer to fundraise on the platform
- Communicate with customers through series of actions ( either via phone calls, email or chats)
- Develop long-lasting relationships with the customers that exceed the company and customer experience
- Follow SOPs and adapt new processes
- Collaborating with multiple teams, understanding the process and seamless integrating sales & customer service
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