HR Recruiter at Impact Guru Technology Ventures Pvt Ltd
Views:62 Applications:4 Rec. Actions:Recruiter Actions:1
Impact Guru - Telesales Role (0-10 yrs)
- To utilize outbound calls to cross-sell & and up-sell products/services
- To share and record accurate information of communication with customers to update the database
- Answer questions regarding products/services to ensure customer satisfaction
- Ask relevant questions to understand customer requirements
- Develop and sustain relationships with customers to encourage repeat business
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
- Meet/exceed daily, weekly, and monthly set targets concerning call volume and sales
- Communicate with customers through a series of actions (either via phone calls, email, or chats)
- Follow SOPs and adopt new processes
- Collaborating with multiple teams, understanding the process, and seamlessly integrating sales & and customer service
