Talent Acquisition Manager at Impact Guru Technology Ventures Private Limited
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Impact Guru - Executive - Telesales (1-5 yrs)
- To utilize outbound calls to cross-sell & and up-sell products/services
- Answer questions regarding products/services to ensure customer satisfaction
- Ask relevant questions to understand customer requirements
- Develop and sustain relationships with customers to encourage repeat business
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
- Meet/exceed daily, weekly, and monthly set targets concerning call volume and sales
- Communicate with customers through a series of actions (either via phone calls, email, or chats)
- Follow SOPs and adopt new processes
- Collaborating with multiple teams, understanding the process, and seamlessly integrating sales & and customer service
