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21/07 Archana More
Assistant Manager - HR at Impact Guru

Views:99 Applications:5 Rec. Actions:Recruiter Actions:0

Impact Guru - Customer Relation Analyst/Manager (0-5 yrs)

Mumbai Job Code: 1459

Job Description

Want to be part of a Start up which is exciting and fast paced.

- Ready to take challenges and give new Ideas.

- Interested in Customer Relationship, Business Development or Sales-

- Come in and be part of the exciting venture!

- We are looking for a self-starter and goal-oriented team player with a - Can Do- attitude. Incumbent shall be able to multi-task. he must have 1-5 years of relevant experience and should be able to identify issues and work to resolve.

Roles and Responsibilities:

- Ensure the team delivers high level of customer service to bring in Customer retention and Loyalty

- Establish and maintain good relationships with customers to facilitate further expansion of business with existing customers.

- Ensure the team takes ownership, engages with the customer to deliver the best

- Coordinate and collaborate with the heads to resolve any issues related to customer retention and to find ways of further improving customer retention.

- In- depth understanding of the customer profile, synthesizing findings, and deploying effective business strategies to drive retention and improve customer satisfaction results.

- Analytical and problem-solving skills are needed in order to come up with solutions to the customer's problems.

Requirements:

- Excellent interpersonal and presentation skills

- Good communication skills, both oral and written

- Ability to multitask

- Must have excellent time management skills

- Must have ability to work independently as well as in partnership with team

Perquisites & Benefits:

- A competitive salary and performance bonus per month

- Letter of Recommendation from Harvard and Wharton alumnus

- Opportunity to be part of a diverse working environment, valuable social sector work experience

- Fun, casual, relaxed and flexible work environment

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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